Data Protection

b33d Privacy Policy

b33d follows strict security standards when collecting, storing, and using your personal information — this policy sets out that commitment in detail.

This privacy policy has been most recently reviewed and applies to all users of the b33d platform. By continuing to use the site, you are considered to have agreed to the terms of this policy.

1. Definitions and Introduction

This Privacy Policy is issued by the organization that operates the b33d platform. It explains how b33d collects your personal information, how that information is used, with whom it may be shared, and how you can maintain control over it.

The meaning of certain important terms used in this policy is clarified below:

  • "Platform" — b33d's website, mobile version, and other digital services.
  • "User" — any person who visits the b33d platform or creates an account.
  • "Personal Information" — any information that can identify you, directly or indirectly.
  • "Processing" — any operation involving the collection, storage, analysis, use, or deletion of information.
  • "Third Party" — any person or organization other than b33d.

Please read this policy in full before using the b33d platform. If you have any questions, contact our support team.

2. What Information We Collect

b33d collects information from you in two main ways — information you provide directly and information collected automatically.

2.1 Information Provided Directly

When you register an account, log in, or contact us, we may collect the following information:

  • Name and date of birth (for age verification — access is available to users aged 21 and above only)
  • Email address and contact details
  • Account username and password (stored in encrypted form)
  • Transaction details related to deposits and withdrawals (via bKash, Nagad, Rocket, Upay, or bank transfer)
  • Documents submitted for identity verification
  • Records of communications with our support team

2.2 Automatically Collected Information

When you use the b33d platform, certain information is collected automatically:

  • IP address and device identification details
  • Browser type and operating system details
  • Logs of which pages you visited and how much time you spent on them
  • Referral URLs and click-through paths
  • Cookie and session token information
  • Gaming activity logs (bet amounts, game types, duration)
We do not store full credit or debit card numbers. Full PINs or passwords for mobile payment methods such as bKash or Nagad are not stored either.

3. How Your Information Is Used

b33d uses your information only for fair and lawful purposes. The reasons for which we process information are set out below:

3.1 Service Operation and Account Management

  • Creating, verifying, and maintaining accounts
  • Ensuring login and security verification
  • Processing deposits and withdrawals
  • Managing bonuses, rewards, and promotional offers
  • Providing VIP program and cashback benefits

3.2 Security and Fraud Prevention

  • Detecting and blocking unauthorized access to accounts
  • Monitoring suspicious transactions
  • Complying with anti-money laundering (AML) procedures
  • Preventing minors from accessing the platform

3.3 Service Improvement and Personalization

  • Customizing your gaming experience based on your preferences
  • Improving the performance and usability of the platform
  • Sending relevant promotional information (with your consent)
  • Responding to support requests

3.4 Responsible Gaming

b33d takes responsible gaming seriously. Using data about your gaming behavior, we can identify unusual gaming patterns and provide support where needed. Processing information for this purpose is part of our commitment to responsible service.

4. Cookies and Tracking Technologies

The b33d platform uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience.

4.1 Types of Cookies

  • Essential Cookies: Required to maintain login sessions and for security verification. These cannot be disabled.
  • Functional Cookies: Used to remember your preferences, such as language or display settings.
  • Analytical Cookies: Used to understand which pages are visited most and to improve the service.
  • Marketing Cookies: May be used to display relevant advertisements and offers (subject to your consent).

4.2 Cookie Controls

You can manage cookies by changing your browser settings. Keep in mind that disabling essential cookies may affect some platform functionality. For analytical and marketing cookies, your consent is always important to us.

5. Sharing Information with Third Parties

b33d does not sell your personal information. However, information may be shared with third parties in specific circumstances necessary for operating the service.

5.1 Service Provider Partners

We may share necessary information with trusted service providers who work on our behalf, such as:

  • Payment processing services (bKash, Nagad, Rocket, Upay, banks)
  • Identity and age verification services
  • Cybersecurity and fraud prevention platforms
  • Cloud hosting and data storage services
  • Game software providers (Pragmatic Play, Evolution Gaming, JILI, Spribe, etc.)

All these partners process information according to our instructions and may not use it for any other purpose.

5.2 Legal Obligations

We may be legally required to disclose information under a court order, a lawful request from an investigative authority, or applicable law. In such cases, b33d will comply with the legal requirement.

5.3 Business Transfers

If a part of b33d's business or assets is transferred to another organization, user information may also form part of that transfer. Should such an event occur, we will notify users in advance.

b33d never sells your personal information to advertisers or marketing agencies.

6. Data Security Measures

The security of your information is one of b33d's top priorities. We follow industry-standard security technologies and practices to keep your information safe.

6.1 Technical Security

  • SSL/TLS Encryption: All data exchanged between your browser and our servers is fully encrypted.
  • Password Hashing: Your password is never stored in plain text — only a one-way cryptographic hash is stored.
  • Firewall and Anti-DDoS: Our servers are protected by robust firewalls and attack-prevention systems.
  • Two-Factor Authentication (2FA): An additional verification layer is available for login security.

6.2 Organizational Security

  • Only authorized staff can access user information
  • All staff are bound by confidentiality agreements
  • Regular security audits and vulnerability assessments are conducted
  • A rapid response plan is in place for data breach incidents

6.3 Data Breach Notification

If a data breach occurs and it appears that your information may be affected, b33d will notify you as soon as possible.

7. Data Retention Period

b33d does not retain any information indefinitely. Different retention periods apply to different types of information:

  • Account Information: Retained while the account is active and for a specified period after closure in accordance with legal requirements.
  • Financial Transaction Records: Retained for an extended period in accordance with financial regulations.
  • Identity Verification Documents: Retained for a limited period after verification is complete.
  • Log Files and Gaming History: Retained for a specified period for security and audit purposes.
  • Marketing Communication Preferences: Retained until you withdraw your consent.

Once the retention period ends, information is securely deleted or anonymized so that you can no longer be identified from it.

8. Your Rights

b33d respects your rights regarding your information. Your key rights are described below:

8.1 Right to Access

You may ask what information b33d has collected about you and how it is being used. We are committed to responding to such requests.

8.2 Right to Rectification

If any information in your profile is incorrect or incomplete, you may request that it be corrected. You can update general profile information yourself from your account settings.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations or legitimate interests.

8.4 Right to Object to Processing

You may object at any time to your information being used for marketing communications and withdraw your consent.

8.5 How to Exercise Your Rights

To exercise any of the above rights, contact our support team. We will review your request and respond as promptly as possible.

Contact: [email protected]

9. Protection of Minors

The b33d platform is intended only for persons aged 21 or older. We do not knowingly collect information from minors or provide services to them.

Age verification is mandatory during the registration process. If it comes to our attention that a minor has created an account using false information, that account will be closed immediately and the associated information will be deleted.

If a parent or guardian suspects their child is using b33d, they are requested to notify our support team immediately.

10. Changes and Updates to This Policy

b33d reserves the right to update this privacy policy as needed. This policy may change due to changes in the scope of services, the addition of new technologies, or legal requirements.

If significant changes are made, we will notify you by email or through a notice on the platform. Continued use of the platform after the changes will be considered your acceptance of the new policy.

The date of the most recent update will always be noted at the top of this page. If you wish to review an older version, please contact our support team.

11. Contact Us

If you have any questions, comments, or requests regarding this privacy policy, please get in touch with us. b33d's support team is available 24 hours a day, 7 days a week to assist in both Bengali and English.

  • Email: [email protected]
  • Live Chat: Available 24/7 — chat from within the platform
  • Support Hours: Around the clock (BST, UTC+6)

We take all privacy-related requests seriously and do our best to respond as quickly as possible. For more information, visit our FAQ page.